KONEKTO WORLDTRADE (hereinafter “KONEKTO”, “we” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose and protect your personal information when you visit and use our website (www.konekto.cn).
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information about you:
Personally Identifiable Information (PII): Information that can be used to identify you directly. This may include, but is not limited to:
Full name.
Email address (for example, when sending a contact request to contato@konekto.cn ).
Phone number.
Company name.
Other information you voluntarily provide to us in contact forms, quote requests or during communication with us.
Browsing/Usage Information: When you visit our website, we may automatically collect certain information about your device and your interaction with the site. This may include:
IP address.
Browser type and version.
Pages you visited on our site.
Date and time of your visit.
Time spent on each page.
Click data and browsing behavior.
Information collected through cookies and tracking technologies (as detailed in our Cookie Policy).
2. How We Use Your Information
We use the information collected for the following purposes:
To Provide Our Services: To respond to your contact requests, send quotes, provide foreign trade consulting and support, and manage the services you contract with us (such as business representation, logistics, quality supervision, etc.).
To Improve Our Website and Services: We analyze usage data to understand how our website is used and how we can enhance its functionality, content and the user experience.
For Communication: To send service-related communications, updates, newsletters and marketing information that may be of interest to you, if you have opted in to receive them.
For Security: To protect our website and our systems against fraud, unauthorized access or other unlawful activities.
For Legal Compliance: To comply with applicable legal and regulatory obligations.
3. Information Sharing and Disclosure
We do not sell, rent or trade your personal information with third parties for marketing purposes. We may share your information in the following circumstances:
With Service Providers: We may share your information with third parties that provide services on our behalf, such as website hosting, data analysis, email services and customer support. These service providers are contractually required to protect your information and use it only for the purposes for which it was provided.
With Business Partners: To facilitate the provision of our foreign trade services, we may share relevant information with partners (such as suppliers, logistics companies and clients) strictly when necessary for the performance of the contracted services. For example, to “Expand your supply network” or “connect your company to new buyers”.
For Legal Compliance: We may disclose your information when required by law or in response to a valid legal process (for example, a court order or subpoena).
To Protect Our Rights: We may disclose your information when we believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Use, or as required by law.
4. Information Security
We implement technical, administrative and physical security measures to protect your personal information against unauthorized access, misuse, alteration and destruction. However, it is important to remember that no method of transmission over the internet or of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Your Rights
You have certain rights regarding your personal information, which may include:
Access: The right to request access to the personal information we hold about you.
Rectification: The right to request the correction of inaccurate or incomplete information.
Erasure: The right to request the deletion of your personal information, under certain conditions.
Objection: The right to object to the processing of your personal information in certain circumstances.
Withdrawal of Consent: If the processing of your information is based on your consent, the right to withdraw that consent at any time.
To exercise these rights, contact us using the information provided in the “Contact” section.
6. Links to Third-Party Websites
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
7. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting or reporting obligations.
8. Changes to This Privacy Policy
We may update our Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page. Changes are effective when they are posted on this page. We recommend that you review this Privacy Policy periodically for any changes.
9. Contact
If you have any questions about this Privacy Policy, contact us by email: contato@konekto.cn.
